2025
View all feature, security, compliance, and interface updates across the Chargebackhit platform released throughout 2025
October
| Domain | Change | Update |
|---|---|---|
| HUB | Added | Guide Monitor and manage payment disputes from active integrations, tracking dispute statuses, response deadlines, and representment outcomes. Disputes page that allows tracking and managing disputes in one place. |
| HUB | Updated | Guide View, track, and pay your alert service invoices directly in HUB, with access to full payment history and status updates. Billing page with details about invoices and payment method management. |
| Get started | Updated | Guide Strengthen chargeback prevention by receiving early dispute warnings and taking timely action before alerts escalate into formal chargebacks. Enrollment page with information about enrolling in Amex alerts. |
September
| Domain | Change | Update |
|---|---|---|
| Resources | Updated | Guide Use alert types, outcome types, and dispute data to reconcile transactions, report chargeback responses, and track resolution status. outcome actions for init-refund, making decline not applicable to init-refund alert type with ARN. |
July
| Domain | Change | Update |
|---|---|---|
| Get started | Updated | Guide Explore configuration parameters for MID enrollment, covering prevent, resolve, and other settings needed for effective Chargebackhit onboarding. onboarding parameters to make the process more straightforward and focused on core steps. |
| HUB | Updated | flow for Guide Manage your enrolled MIDs by adding entries, configuring alert products, applying filters, and importing or exporting MID data in bulk. adding MIDs via HUB. |
May
| Domain | Change | Update |
|---|---|---|
| Get started | Added | Guide Strengthen chargeback prevention by receiving early dispute warnings and taking timely action before alerts escalate into formal chargebacks. manage prevention alerts for alert handling that starts with MID connection and deciding on handling methods. |
| HUB | Added | instructions for Guide Connect external payment providers to automate alert matching, refunds, subscription cancellation, dispute import, and representment workflows. integrating CheckoutChamp and 29Next to automate alert management. |