Changelog
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Changelog
Checklist of changes to all Chargebackhit’s components

Our external changelog for Chargebackhit provides detailed updates on features, security measures, compliance standards, and interface changes, offering valuable insights for users to stay updated and informed about the latest developments in our chargeback prevention services.

It helps to understand how these changes impact business processes and guides in making necessary adjustments to systems and procedures.

Alongside, the Chargebackhit API Reference also includes a dedicated changelog, specifically documenting updates related to API functionalities, ensuring users can track changes and adapt their integrations effectively.

2024

September

  • Updated the key steps in the init-refund process for Guide
    Streamline dispute resolution with directed refunds for merchant efficiency.
    Resolve
    .

July

  • Added the Guide
    Common error responses and recommended actions.
    Error handling
    page for understanding of common integration errors.

API

  • Added additional fields to the alert object in the webhook API :
    • mcc - merchant category code
    • descriptor - original payment descriptor
    • reason_code - alert reason code

June

  • Expanded the description for Guide
    Responses summarize complex Chargebackhit API outcomes and responses, ensuring accurate transaction reconciliation.
    outcome types
    , detailing scenarios for each type: reversed, previously-reversed, decline, reverse-error, not-found, acknowledged, pending, and shipped
  • Added information about alerts being billable and updated Guide
    Rapid Dispute Resolution allows addressing Visa transaction disputes preemptively using an automated decision-making engine, preventing escalations and ensuring fast resolutions for cases that fall under defined conditions.
    RDR
    merchant-defined rules, including requirements for unique rule names, up to eight conditions per rule

API

  • Added the ability:
    • to edit the internal ID (description under MID) via API, allowing to correct mistakes without notification
    • to request product disenrollment by MID, enabling merchants to selectively disenroll products like RDR while setting the product status to in-process-of-disenrollment and allowing for monitoring and request tracking
    • validation for chargeback type, status, and amount to ensure correct data during manual import, preventing unexpected statuses

May

  • Updated guide on Guide
    Rapid Dispute Resolution allows addressing Visa transaction disputes preemptively using an automated decision-making engine, preventing escalations and ensuring fast resolutions for cases that fall under defined conditions.
    Rapid Dispute Resolution
    rules, featuring auto-decision engine for Visa pre-disputes that allows enforcing automated real-time resolution.

April

HUB

  • Improved HUB, Guide
    User management enables administrators to create, edit, and assign permissions to user accounts, controlling their access to system features and data.
    user management
    functionality, to exclude deleted accounts from the display.

API


March

HUB

  • Implemented pagination reset upon filter changes to ensure consistent and relevant data presentation.


January

  • Introduced Guide
    Enables account grouping for easy data analysis and aggregation.
    account groups
    to facilitate data analysis and aggregation by grouping accounts, enabling simultaneous data analysis across Dashboard, Analytics, MIDs, and Alerts, with options for group management and account settings.


2023

December

HUB

  • Added Guide
    Explore the stages each product experiences when connected to a MID. It assists in tracking progress, anticipating operational requirements, and addressing challenges efficiently, all crucial for smooth transaction handling and effective decision-making.
    status for products
    to provide insights into various stages a MID undergoes, including enrollment, transitional phases, and alert statuses, facilitating efficient tracking.
  • Configured template-based notifications for both first alerts and enrollment-related actions.


November

API

  • Added the rdr object to the event Webhook for enhanced tracking and data transfer capabilities.

October

HUB

  • Resolved the issue with copying parameters to ensure accurate data transfer and prevent any inconsistencies or errors in the process.
  • Add
    • multilingual function support for Spanish and Portuguese
    • account search functionality in user management
    • filters on the Guide
      HUB section for alert management with filtering, exporting, and customization.
      Alerts
      tab added filters for “BIN,” “Last four,” and “Product,” etc.
  • Fixed filtering by an amount in the Guide
    HUB section for alert management with filtering, exporting, and customization.
    Alerts
    - Guide
    The section provides an interface for managing MIDs, with capabilities for detailed inspection, data modification, filtering, and exporting.
    MIDs
    functionality.

API

  • Implemented a filter to exclude auth_code with invalid lengths (not equal to 6), ensuring that only codes meeting the specified length criteria are processed.