Chargebackhit
HUB
is a web portal for monitoring, configuring, and responding to Glossary
Chargeback notifications are messages that the merchant receives informing them that a chargeback has occurred or is about to occur.
chargeback alerts
across multiple merchant accounts from one platform.
Explore
Get the full picture of how dashboards, analytics, MIDs, alerts, and disputes work together in one platform.
Monitor and manage
Track performance and manage daily chargeback activity across MIDs, products, and providers.
Dashboard
Monitor chargeback alert metrics, active MID counts, and risk indicators through a visual dashboard with customizable filters.
Analytics
Track alert and dispute performance across MIDs and providers, covering frequency, recovery rates, and representment outcomes.
MIDs
Manage your enrolled MIDs by adding entries, configuring alert products, applying filters, and importing or exporting MID data in bulk.
Alerts
Manage and respond to chargeback prevention alerts in one place, with filtering, exporting, test alert options, and manual response capabilities.
Disputes
Monitor and manage payment disputes from active integrations, tracking dispute statuses, response deadlines, and representment outcomes.
Integrations
Connect external payment providers to automate alert matching, refunds, subscription cancellation, dispute import, and representment workflows.
Administer account
Set up your account and handle user access, billing, and system integration settings.
Account group
Group multiple accounts in HUB to improve data analysis and aggregate alert metrics for cross-account chargeback management.
User management
Manage HUB user accounts, assign roles, and control access to system features and business data to maintain security and accountability.
Billing
View, track, and pay your alert service invoices directly in HUB, with access to full payment history and status updates.
Account settings
Connect Chargebackhit to your systems via webhooks and API keys, and add business details to enable dispute representment and alert delivery.