Chargebackhit is a centralized data platform enhanced by proprietary technology and aimed at boosting the efficiency and Glossary
Return on Investment (ROI) quantifies the financial gain or loss from an investment relative to its initial cost, serving as a crucial metric in assessing investment performance. ROI of chargeback prevention. It uses two main chargeback Glossary
Chargeback notifications are messages that the merchant receives informing them that a chargeback has occurred or will soon occur. alert networks, Visa’s Verifi and Mastercard’s Ethoca, which offer global coverage by comprising various issuing banks worldwide, with many of them participating in both networks. Chargebackhit also integrates PayPal alerts, enabling accurate matching of PayPal transactions through dynamic descriptors.

Chargebackhit empowers merchants by offering proactive assistance in the early stages of the dispute-resolution process. The streamlined approach helps merchants to resolve issues promptly, without the need for time-consuming dispute analysis, ultimately reducing the chargeback costs. When a customer initiates a chargeback, instead of immediately filing a dispute, the issuer sends a notification through the Chargebackhit system, requesting transaction details from the merchant. This early intervention allows merchants to provide supporting evidence or initiate a refund, notifying the issuing bank and effectively avoiding the chargeback.

To prevent chargebacks and stay compliant with Visa and Mastercard, consider the following approaches provided by Chargebackhit:

• Guide
  Prevent disputes and protect revenue with real-time transaction insights. Prevent
  When a customer initiates a chargeback or transaction clarification, the bank requests details from Visa, which in turn requests them from the merchant. Merchants can provide data automatically using Consumer Clarity and Order Insight, with Chargebackhit acting as a communication channel between the cardholder’s bank and the merchant. This automated communication can prevent potential chargebacks. Furthermore, Compelling Evidence 3.0 combined with Order Insight increases the likelihood of successfully preventing fraudulent disputes, reducing costs and efforts associated with addressing disputes.
• Guide
  Resolve disputes efficiently with Chargebackhit automation. Resolve
  It is crucial to protect dispute ratios by proactively managing fraud and non-fraud issues at the pre-dispute stage using tools like Rapid Dispute Resolution ( Glossary
  RDR is a program from Visa that allows merchants to automatically process returns to resolve certain disputes. RDR ), Cardholder Dispute Resolution Network ( Glossary
  The CDRN is Verifi’s proprietary solution, this platform is one of several alert networks that intercept chargebacks on your behalf. CDRN ), Ethoca, and PayPal. These solutions help merchants reduce chargebacks, streamline dispute handling, and maintain optimal dispute performance metrics.

Order Insight and Consumer Clarity are preemptive notification tools combined into Guide
Chargebackhit system prevents disputes and protects revenue by providing enriched transaction information to issuers and customers in real-time. Prevent to proactively deal with disputes. The data can later be compiled into Guide
Increase win rates and recover revenue with chargeback representment and compelling evidence. Recover to fight chargebacks.

For each product, the alert processing flow is approximately the same:

Chargebackhit API provides alert webhook notifications.