2023
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2023
Checklist of changes for 2022 of all Chargebackhit’s components

2023

May

HUB

  • Now you can view logs related to alerts (on the MIDs page).
  • Added Fraud and Dispute inform alerts on the Guide
    Chargebackhit dashboard offers a visual summary of chargeback alerts and risk management metrics.
    dashboard
    .
  • The status of products is now displayed in MID details for 3 blocks:
    • Guide
      Chargebackhit system prevents disputes and protects revenue by providing enriched transaction information to issuers and customers in real-time.
      Prevent
    • Guide
      Resolve disputes efficiently with Chargebackhit automation.
      Resolve
    • Guide
      Leverage post-authorization fraud and dispute notifications to lower payment risk.
      Inform

API

  • A new alert type, prevented, has been added.
  • The list of product types has been expanded to include visa-fraud and visa-dispute
  • The alert object has been supplemented with the reason_code parameter, which is grouped into several categories to identify the underlying Guide
    Reason codes for the chargeback with detailed explanation of what it means, how to dispute the chargeback, and how to avoid future disputes.
    reason for a chargeback
    .
  • The merchant object has been extended for inquiry response with the following parameters:
    • merchant_contact_phone
    • merchant_address
    • store_name

April

HUB

  • Upon enforcing a password change, we display a “Reset password” message to the user (subsequently reset the password three months later).
  • Updated all chart legends, with overflowing elements collapsing into a button that displays a popup when clicked.
  • Add:
    • a new field to the MID list table - “Active Products
    • the option to select “None” value in the Outcome field filter (Alerts and Analytics page)

API

  • For Verifi OI, added products:name from products:url if it is not provided.
  • Add fields to the Inquiry response API , the following features are available: object customer:device:type and customer:device:fingerprint
  • Added merchant:descriptor to the merchant analytics.

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